Privacy Policy

Last updated: May 2026

Meridian Helix Limited ("Meridian Helix", "we", "us", "our") is committed to protecting personal data. This Privacy Policy explains how we collect, use, and protect personal data through this website, in line with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (the "PDPO").

1. Personal data we collect

We collect personal data in two ways:

• Information you provide. When you use our contact form, we collect your name, email address, company name, and the content of your message.
• Information collected automatically. When you visit the site, our hosting provider may log standard technical information — such as your IP address, browser type, and pages accessed — for security and operational purposes.

2. How we use your personal data

We use the personal data you provide solely to respond to and follow up on your enquiry, and to communicate with you about the matter you have raised. We do not use it for marketing purposes without your consent.

3. Disclosure and transfer

We do not sell, rent, or trade personal data, and we do not share it with third parties for their own marketing. Personal data may be handled on our behalf by service providers who help us operate this website — currently our form-handling provider (Web3Forms) and our website host (Cloudflare) — solely to deliver the website and its contact form. These providers may process data outside Hong Kong.

4. Retention

We keep enquiry data only for as long as necessary to fulfil the purpose for which it was collected, and in any event no longer than 24 months after our last contact with you, unless a longer period is required for legal or legitimate business reasons. After that, it is securely deleted.

5. Data security

We take reasonably practicable steps to protect personal data against unauthorised access, loss, or misuse.

6. Your rights under the PDPO

You have the right to ask whether we hold personal data about you, to request access to that data, to request correction of any inaccurate data, and to be informed of our data policies and practices. To exercise any of these rights, please contact us at info@meridianhelix.com. We may charge a reasonable fee for complying with a data access request, as permitted by the PDPO.

7. Cookies and analytics

This website does not use tracking cookies or third-party analytics. If this changes, this policy will be updated accordingly.

8. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be posted on this page.

9. Contact

For any questions about this Privacy Policy or your personal data, please contact:

Meridian Helix Limited
Email: info@meridianhelix.com
Hong Kong